TheGifts24.com - Substitution Policy

At TheGifts24, we are committed to providing our customers with the highest quality products and services. We take pride in delivering fresh, beautiful gifts that meet our customers' expectations. However, there may be occasions when certain products are not available due to seasonal availability or other circumstances beyond our control. In such cases, we reserve the right to substitute the product with another of equal or higher value that meets our high standards of quality.

We will make every effort to ensure that the substituted product is as similar as possible to the original product. We will also ensure that the substitution does not change the overall theme, style, or color scheme of the gift.

If we are unable to fulfill an order due to unavailability of products or any other reason, we will contact the customer to discuss alternative options or refund the full amount of the purchase.

Please note that some products may have limited availability in certain regions or countries. In such cases, we may need to substitute the product with a similar product that is available in the region or country of delivery.

We appreciate your understanding and support in our efforts to provide the best possible service to our customers. If you have any questions or concerns about our substitution policy, please contact us at support@thegifts24.com.

Last updated: [7/5/2021]